Program Director
Company: Project Renewal
Location: New York
Posted on: October 30, 2024
Job Description:
Shelter- Ana's Place, 4380 Bronx Blvd, Bronx, New York, United
States of America Req #1056Wednesday, August 21, 2024Title: Program
DirectorSalary Range: $92,000-$100,000Program Description: Ana's
Place is a 108 bed 24/7 emergency shelter for homeless men
diagnosed with mental illness and/or substance abuse. Our
comprehensive services include case management, individual and
group counseling, recreational activities and housing placement
assistance. Additionally, psychiatric services are provided Monday
through Friday, staffed by a psychiatrist, nurse practitioner,
registered nurse, and a licensed practical nurse.Overall
Responsibilities: Under the general direction of the Deputy
Director for Mental Health Services, with the widest latitude for
independent action and decision making, the Shelter Director for
Ana's Place is responsible for the overall management of the
shelter, providing leadership, direction, guidance, coaching and
direct and indirect supervision to the staff to enable them to
implement the policies and program initiatives to effectuate the
proper delivery of services to the targeted client population;
performs related work.Essential Duties and Responsibilities: The
essential duties of the Program Director include but are not
limited to the following activities:
- Overall responsibility for the management of the facility, as
well as program development and implementation to ensure the
objectives of the programs are being achieved; that clients are
being referred to programs, and are addressing the issues in their
Independent Living Plan; initiates corrective action as
appropriate.
- In conjunction with the Assistant Shelter Director, has overall
responsibility for the day-to-day operation of the facility with
respect to workload allocation and staff productivity; ensuring the
shifts are adequately staffed; basic services are being provided to
clients; and the interior and exterior of the facility are clean
and conform to established standards.
- In collaboration with the Clinical Director, determines policy
for the clinical programs. Ensures that the Clinical Director and
staff are providing quality care to the clients and ensures
comprehensive as well as individualized plans for clients. The
Director participates in the weekly Case Review meetings.
- Manages the personnel allocation for the shelter, including
hiring staff, monitoring performance, initiating disciplinary
action, including termination, where appropriate. Also, ensures
staff development and training on an individual and group
basis.
- Ensures that staff is adhering to agency guidelines regarding
any procurement of goods and services and that documentation is
provided to the Facilities, Operations, and Finance Departments to
facilitate timely payment to vendors.
- Handles community relations activities which include
maintaining a positive relationship with neighboring community and
overseeing the creation of partnerships with community-based
service providers; regularly attends the District Service Cabinet
meetings.
- Regularly meets with direct reports on an individual and group
basis to clarify roles and approaches to delivering services to the
clients, making corrective recommendations as appropriate.
- Ensures that the facility is in compliance with all state and
local regulations and reporting requirements, especially Health and
Safety requirements, and that staff has required certifications and
training to comply with the requirements of the oversight
agencies.
- Ensures that all information on Equal Employment Opportunity
(EEO) and Americans with Disabilities Act (ADA) is prominently
displayed and observed by all staff.
- Interfaces with other city/state agencies as needed to better
serve the clients, ensuring the timely completion of weekly,
monthly or annual reports.
- Ensures timely submission of supporting documents to respond to
federal, state and city audits as well as any legal claims or
lawsuits filed by clients and staff.
- Available to respond to emergencies on a 24/7/365 basis,
especially after normal work hours and on weekends.Qualifications:
- A Master's degree in social work, public administration,
psychology, education, sociology, occupational or physical therapy,
or other human services field.
- A minimum of five (5) years of progressively responsible
experience working with mentally ill individuals or homeless
individuals with either a diagnosis of mental illness or a
substance addiction or managing a residential building providing
services to homeless individuals. Two (2) years of the required
experience must have been in a managerial or supervisory
capacity.
- Leadership: Demonstrated ability to manage and motivate staff
to accomplish stated goals and objectives of the program while
developing their individual and group skills.
- Program Evaluation and Performance Management: Must collaborate
with our Performance Evaluation and Quality Assurance Department
(PEQA) and develop/exhibit the ability to independently evaluate
and manage program performance using data.
- Team Building: Through demonstration, develops and fosters a
team spirit to enable staff to overcome the challenges of providing
needed services to a special client population. While
professionalism is stressed at all times, there is latitude for a
compassionate and empathetic approach to dealing with staff and
clients.
- Communication: Excellent oral, writing and listening skills
must be a component of the management style of the Director.
- Organizational skills: The ability to work well in a highly
pressured environment, and meet the short term and long term
mandates of the program.
- Interpersonal skills: An ability to interface with clients as
well as all levels of staff.
- Computer skills: Knowledge of case management software as well
as a proficiency in Microsoft Office Suite.All newly hired Project
Renewal staff must provide verification of being fully vaccinated
against Covid-19.
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Keywords: Project Renewal, Bethlehem , Program Director, Executive , New York, Pennsylvania
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