Client Account Representative
Company: BERKHEIMER BUSINESS SERVICES LLC
Location: Bethlehem
Posted on: May 4, 2024
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Job Description:
Description:BerkOne's mission is to provide clients with
customized and efficient back-office services enabling them to not
only focus on their core competencies but reduce costs as well.
BerkOne is currently seeking a Client Account Representative to
work directly with our clients to continue our lauded service
excellence!WHAT YOU'LL DO:As an integral part of the BerkOne Client
Services team, the Client Account Representative will serve as the
main point of contact for all internal and external issues relating
to the clients and projects you manage. The successful candidate
enjoys building relationships and are multi-tasking champions that
can lead the conversation and take initiative. You are a
self-starter who can work alone, or as part of a wider project
team, and excel at handling high levels of responsibility.
Additionally, the Client Account Representative will:Work closely
and coordinate with our technical and production teams to ensure
quality, research and follow-up on any service delays, and help to
resolve client related problems. Communicate with clients/sales
staff/other internal teams by phone, email, or letter in a
professional and courteous manner.Keep track and document all
activity, issues, open items, etc. in various internal
systems.Allow for a flexible schedule to attend extended client
meetings, conventions, training, or dinners as required. Occasional
travel to a client location is sometimes necessary.LOCATION +
HOURS:This position will be a hybrid/remote opportunity, once
trained. However, you will meet with your team via MS Teams to stay
connected, and be required to come into the office for tasks as
needed. Must live within a commutable distance to Bethlehem, PA
office Training will be on-site everyday for -1 - 2 months before
transitioning to hybrid/remote Employees are required to report
on-site throughout the year due to client and team meetings Day
Shift, Monday - FridayPAY + BENEFITS:Annual Salary: 46k - 53k,
commensurate with experienceMedical, dental, vision
insuranceGenerous PTO - Vacation, Sick, Personal, and Company
Holidays!401(k) Profit SharingBasic Life InsuranceTuition
ReimbursementTravel AssistanceEmployee Assistance ProgramLong Term
DisabilityPreparation of WillsOptional pet
insuranceRequirements:Bachelor's Degree or equivalent from
four-year College or technical school; andMinimum 2 - 4 years
related experience and/or training; orEquivalent combination of
education and experience.Proven communication and documentation
skills/experienceExcellent verbal and written communication
skillsAbility to prioritize and plan work activities, plan for
additional resources, set goals and objectives, and organize or
schedule other people and their tasksWorking knowledge of Microsoft
Office SuiteABOUT BERKONEHere at BerkOne, open and honest
communication is the mobilizing force that maintains the integrity
of our company. We interact with each other and our clients with
respect and trust. Our employees drive the success of our
organization, and we are committed to providing the environment for
them to succeed! We encourage the use of information, imagination,
and initiative to develop innovative solutions. Check out our
real-world results at BerkOne.com.BerkOne is an EEO Employer and
does not discriminate on the basis of race, color, religion, sex,
national origin, political affiliation, sexual orientation, marital
status, disability, genetic information, age, parental status, or
military service. All positions require a successful reference
check, criminal background check and drug screen, and MVR where
applicable. Compensation details: 46000-53000 Yearly
SalaryPI5f5cbd50ad4e-25660-34360706
Keywords: BERKHEIMER BUSINESS SERVICES LLC, Bethlehem , Client Account Representative, Other , Bethlehem, Pennsylvania
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